1. What is a Cookie?
A cookie is a small text file placed on your device by your browser when you visit a website. It allows the site to remember you, keep your preferences, hold your session open and measure traffic.
Cookies are classified by lifetime as session cookies (deleted when the browser closes) and persistent cookies (stored for a defined period), and by origin as first-party (idfine.com.tr) and third-party (analytics, social media, payment etc. external providers).
2. Cookie Categories We Use
You can toggle marketing and performance cookies from the cookie preference panel that appears on your first visit.
3. Third-party Cookies
The site may also set cookies belonging to third-party service providers, who process your data under their own privacy policies:
- Google Analytics / Google Tag Manager — anonymised visit statistics.
- Cloudflare — bot protection, performance optimisation.
- YouTube / Vimeo — embedded video players.
- Instagram / LinkedIn / Meta — social media embeds and optional advertising pixels.
4. Managing Cookies
All modern browsers offer a settings page for managing cookies. You can withdraw permissions you have granted from our preference panel at any time, or delete all cookies via your browser settings. If strictly necessary cookies are disabled, the site may not be able to perform basic functions (session, language, cart).
5. Retention
Session cookies are deleted when the browser closes. Persistent cookies are stored for between 1 month and 24 months, depending on their purpose. Category-level details are listed in our cookie preference panel.
6. AI Chat Assistant
The site provides an AI-assisted chat assistant for product recommendations, price/stock enquiries and frequently asked questions. Messages you send to the assistant are stored encrypted in our database to maintain conversation continuity and improve service quality.
- Data stored: session identifier (anonymous), message history, language preference. Your name/e-mail address is processed only when you explicitly share it for a sample request, dealership application or custom production enquiry.
- Third-party processors: DeepSeek (LLM provider) and Odoo ERP (live price/stock) are used to generate responses. Message content is sent to these systems; transmission is encrypted with TLS.
- Retention period: Conversation history is deleted or pseudonymised after 12 months. You may request earlier deletion at your discretion.
- Your rights: To request deletion of, or a copy of, your messages contact kvkk@idfine.com.tr.
7. More Information
For your rights regarding personal data processed via cookies, and our general data processing rules, please see our Privacy Policy and KVKK Notice.
ID Fine Porselen San. ve Tic. A.Ş.
Akpınar Mah. Hasan Basri Cad. No: 5, Samandıra · Sancaktepe — Istanbul / Türkiye
kvkk@idfine.com.tr +90 216 311 56 20